Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to alpacafacts.com (“Alpaca Facts”) and governs data collection and usage from all sources including, but not limited to the alpacafacts.com website and its subdomains (“Site”), submission or registration forms, electronic communications and events.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, Alpaca Facts may collect personally identifiable information, such as your:

  • First and Last Name
  • Mailing Address
  • E-mail Address
  • Phone Number

If you purchase Alpaca Facts’ products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

Alpaca Facts may also collect anonymous demographic information, which is not unique to you, such as your: location, age, and gender.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

Alpaca Facts collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Alpaca Facts may also use your personally identifiable information to inform you of other products or services available from Alpaca Facts and its affiliates.

Sharing Information with Third Parties

Alpaca Facts does not sell, rent or lease its customer lists to third parties.

Alpaca Facts may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. Alpaca Facts may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Alpaca Facts, and they are required to maintain the confidentiality of your information.

Alpaca Facts uses Stripe, Inc., a third-party payment processing service to process donations. Alpaca Facts does not store or collect your payment card details. That information is provided directly to Stripe and governed by their privacy policy. Their Privacy Policy may be viewed at https://stripe.com/privacy

Alpaca Facts may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Alpaca Facts or the site; (b) protect and defend the rights or property of Alpaca Facts; and/or (c) act under exigent circumstances to protect the personal safety of users of Alpaca Facts, or the public.

Automatically Collected Analytics Information

Analytics information about your computer hardware and software may be automatically collected by Alpaca Facts. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Alpaca Facts website.

  • Alpaca Facts uses Google Analytics. Google tracks and monitors your use of our Site. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. Google’s Privacy Policy and other information may be viewed at https://policies.google.com/privacy

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

Alpaca Facts secures your personal information from unauthorized access, use, or disclosure. Alpaca Facts uses the following methods for this purpose:

  • SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Alpaca Facts’s legal basis for collecting and using Personal Information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect it. Alpaca Facts may process your Personal Information because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • For payment processing purposes
  • To comply with the law

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Alpaca Facts aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information.

If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Information in your Account or by contacting us.
  • The right of rectification. You have the right to have your Persona Information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Information
  • The right of restriction. You have the right to request that we restrict the processing of your Personal Information.
  • The right to data portability. You have the right to be provided with a copy of the Personal Information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Alpaca Facts relied on your consent to process your Personal Information.
  • Please note that we may ask you to verify your identity before responding to such requests.
  • You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Children Under Thirteen

Alpaca Facts does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, Alpaca Facts may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Alpaca Facts or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Alpaca Facts, you may opt-out of such communications by clicking on the UNSUBSCRIBE button..

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

Alpaca Facts reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Alpaca Facts welcomes your questions or comments regarding this Statement of Privacy. If you believe that Alpaca Factschas not adhered to this Statement, please contact Alpaca Facts at:

[email protected]